Nigeria bank customers have kick against the re-introduction of charges on users of Automated Teller Machines (ATMs) in the country, saying that it is a reflection of the policy somersault that has continued to be the hallmark of successive administrations in the country.
They accuse the governor of the Central Bank of Nigeria (CBN), Godwin Emefiele, of acting a script prepared for him by members of the Bankers’ Committee to assist them in maintaining liquidity.
According to them, the same CBN that is promoting cashless society is also putting in place a measure that will discourage people from using ATM to transact business.
While reacting to the policy which started September 1 across the country, the President, National Association of Telecoms Subscribers of Nigeria (NATCOMS), Deolu Ogunbanjo said the new CBN helmsman has demonstrated his anti-customer person.
“By this action, the new CBN governor, to say the least is not consumer-centric. This singular action does not portray him as a CBN governor that will care for consumers of banking services in Nigeria.
“This ATM charge regime is not in line with International Best Practices (IBP) and is definitely not in the interest of consumers of banking services in Nigeria.
“The N65 ATM withdrawal charge is punitive, excessive profit-driven, exploitative and totally unacceptable as well as being a terrible welcome gift from the new CBN governor to consumers of banking services in Nigeria.
Activist and members of civil society groups also said the decision is unacceptable calling on the president to call CBN to order by reversing the charges. 
They said that, if the banks did not file for bankruptcy for the period under the former CBN Governor, Lamido Sanusi Lamido the bank can still continue with it.
They accuse the president of not having people in mind.
The peaceful protest was led by Declan Ihekaire in Lagos yesterday.
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