
The Managing Director of PalmPay, Chika Nwosu, has identified smartphone penetration, internet connectivity, and innovative technologies as key factors crucial to increased access to mobile money services in Nigeria.
Nwosu stated this during an interactive engagement with the media held at the company’s head office in Lagos on Friday, January, 2025.
According to him, with smartphone penetration projected to reach 65% by 2026 as well as improved internet infrastructure, more Nigerians will be enabled to access mobile money services.
He disclosed that, with fintech companies such as PalmPay evolving through digital wallets and seamless payment gateways, accessibility to mobile money service was bound to expand soon.
He emphasized that with the demand for affordability of financial services growing, more opportunities would be unlocked for PalmPay in the near future.
“From under 10,000 agents in 2015 to over 1.5 million agents in 2023, agent networks have become the backbone of mobile money operations in Nigeria. For this reason, we are more likely to see a sharp increase in the number of mobile money agents and merchants. Apart from that, MMOs will increasingly use artificial intelligence to improve customer experiences, such as machine learning, predictive analytics, and fraud detection,” he said.
Also speaking, Head, Risk and Compliance, MLRO, PalmPay, Donald Ubeh revealed that an effort was ongoing to remove Nigeria from the FATF Grey list. He stated that with more collaboration with regulators and other financial institutions, it was only a matter of time that Nigeria’s name will be expunged from the list.
READ MORE:
- Omar Marmoush Picks Stunning Lob As Favorite From Hat-trick Against Newcastle
- Between the Senator and the Soldier
- Man Arrested For Stabbing Brother To Death In Anambra
- Ajadi Mourns Ayo Adebanjo, Says Nigeria Has Lost True Nationalist, Great Politician
- Anambra Health Sector Revolution Continues, As Soludo Delivers a New General Hospital With Modern Facilities for Okpoko Community
While highlighting the impact of fintech companies such as PalmPay, Ubeh explained that the berth of PalmPay has led to economic empowerment, particularly for users and several Small and Medium Scale enterprises.
He noted that many Nigerians including bank customers have migrated their funds to PalmPay owing to convenience and accessibility it provides.
He added that mobile money operators were conceived with the aim of driving financial inclusion for the underserved and unbanked population.
According to EFInA, increasing adoption of fintech companies by Nigerians has led to an increase in financial inclusion rate by 13% in 13 years.

Publisher,
Lagos Post Online,
Lagos Post is an online publication that seeks to provide fair, unbiased, credible, balanced and useful information about Corporate Organisations, Governments and the General Public by breaking news in Business, Politics, Arts, Entertainment, Culture, and Sports in Nigeria, Africa and the World. As a global news portal, we continually stand for responsible journalism and sound media practice.
Mobile: +238025837037
Email: lagospostng@gmail.com